Terms and Conditions
Terms and Conditions for Purchase and Payment
1. General
These terms and conditions apply to all purchases made through our online store at jebergfjord.com. By placing an order, you agree to these terms. We recommend that you read them carefully before making a purchase.
2. Prices and Payment
All prices are listed in NOK and include value-added tax (VAT) where applicable. Any shipping costs will be added at checkout. We reserve the right to change prices without notice, but this will not affect confirmed orders.
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, etc.)
- Vipps
- Invoice (For stores and resellers)
For invoice payments, the due date is [number] days from the invoice date. Late payments may incur reminder fees and interest charges in accordance with applicable laws.
3. Order and Order Confirmation
When you place an order, you will receive an email confirmation. This confirms that we have received your order but does not constitute a binding agreement until the order has been processed and shipped. We reserve the right to cancel orders in cases of pricing errors, stock discrepancies, or other unforeseen circumstances.
4. Delivery
We deliver to worldwide. The standard delivery time is [number] business days, depending on stock availability and shipping destination. We are not responsible for delays caused by third-party shipping providers.
If a product is out of stock or delayed, we will contact you with an updated delivery estimate or offer a refund.
5. Right of Withdrawal and Returns
According to consumer protection laws, you have a 14-day right of withdrawal from the date you receive the goods. To exercise this right, you must notify us within the deadline and return the item in unused condition and in its original packaging. The customer is responsible for return shipping costs unless otherwise agreed.
Some products are exempt from the right of withdrawal, including:
- Digital products that have been delivered and downloaded
- Customized or specially ordered products
- Orders for stores or resellers
6. Complaints and Warranty
If an item has a manufacturing defect or is damaged upon delivery, you have the right to file a complaint in accordance with consumer protection laws. Complaints must be made within a reasonable time after the defect is discovered.
7. Privacy Policy
We handle your personal data in accordance with our privacy policy. The information you provide when placing an order is used solely for processing your purchase and will not be shared with third parties without your consent, except when necessary to fulfill your order (e.g., shipping companies).
8. Changes to Terms and Conditions
We reserve the right to update these terms and conditions without prior notice. The most recent version will always be available on our website.
9. Contact Information
If you have any questions about our terms and conditions, please contact us at:
www.jebergfjord.com
forlag@kaleri.no
